Shipping policy
Shipping Policy
Champion Sports Cards | championsportscards.com
Effective Date: November 2, 2026 | Last Updated: November 2, 2026
1. Overview
We ship trading cards, sealed product, and supplies from our store in Marietta, Georgia. Our shipping program is built around one goal: getting graded cards, raw singles, and sealed boxes to you in the same condition they left our counter. This policy covers processing times, carriers and rates, insurance, signature requirements, where we ship, packaging standards, local pickup, and claims for lost or damaged packages.
2. Order Processing Times
- All orders ship within 3 business days after payment clears and any verification is complete.
- We do not ship on weekends or on major federal holidays.
- High-value orders and orders flagged by fraud screening may be held for verification before they ship.
- Preorders ship when the product is released and received by us. See our Preorder & Sealed Product Policy.
- Orders containing both in-stock items and preorders ship together when all items are available, unless you contact us to request separate shipments.
3. Carriers and Rates
We ship with UPS, USPS, and FedEx at standard rates. Your shipping cost is calculated and shown at checkout before you pay. We choose the carrier for each order based on value, size, and destination. Delivery estimates begin when the order ships.
Bulky sealed product and full cases are rated by weight at checkout or quoted by email.
4. Shipping Insurance
- Orders valued at $100 or more are insured for their purchase price at no extra cost.
- Insured value is limited to the price you paid for the item, not its later market value or a hoped-for grade.
- Orders under $100 ship with tracking but without insurance.
5. Priority Signature Service
- Orders over $1,000 must ship with Priority Signature Service: a priority tracked service with a signature required at delivery. This requirement cannot be waived.
- If no one is available to sign, the carrier will leave a notice. Packages not claimed within the carrier's holding period are returned to us, and reshipping costs are the customer's responsibility.
6. Packaging Standards
Every order is packed by hand by our team.
Raw singles
- Each card is placed in a soft penny sleeve, then a rigid top loader or semi-rigid holder. Higher-value raw cards ($50 and up) are placed in a magnetic or one-touch holder where appropriate.
- Top loaders are sealed with painter's tape or a team bag so the card cannot slide out. We never tape directly to a card or sleeve.
- Cards are sandwiched between cardboard or placed in a card mailer, then shipped in a rigid mailer or bubble mailer.
Graded cards (PSA and other slabs)
- Each slab is placed in a protective graded-card sleeve or bag to prevent scratches.
- Slabs are wrapped in bubble wrap or foam and shipped in a corrugated box, never a padded envelope, with enough fill that the slab cannot move.
- Multiple slabs are separated so they do not rub against each other.
Sealed product
- Boxes and packs are shipped in an outer corrugated box with padding on all sides. We do not ship sealed boxes in the manufacturer's outer carton without an additional box.
- Shrink wrap and factory seals are not removed, and we do not place labels directly on product.
Supplies
- Shipped in boxes or mailers appropriate to size. Bulk supplies may ship separately.
7. Local Pickup in Marietta
- Select "Local Pickup" at checkout to pick up at 700 Sandy Plains Rd Ste B6, Marietta, GA 30066 at no charge.
- Wait for your "Ready for Pickup" email, usually within 24 hours during store hours, before coming in.
- Bring your order confirmation and a valid government-issued photo ID matching the name on the order. Someone else may pick up only if you email us their name in advance.
- Orders not picked up within 14 days may be cancelled and refunded, less any payment processing fees.
- Pickup is available during regular store hours.
8. Where We Ship
We ship only to street addresses within the United States. We do not ship internationally, and we do not ship to P.O. boxes or APO/FPO/DPO addresses.
9. Tracking
Tracking details are emailed when your label is created. Tracking can take up to 24 hours to show movement. If tracking has not updated for 5 business days, contact us.
10. Address Accuracy
Please double-check your shipping address. We ship only to the address shown at checkout and cannot redirect packages after shipment. If a package is returned because of an incorrect or incomplete address, we will reship once you pay the new shipping cost, or refund the order less original shipping. For fraud protection, high-value orders may ship only to the verified billing address.
11. Lost or Damaged Packages
Damaged in transit
Report damage within 48 hours of delivery to info@championsportscards.com with your order number and photos of the outer box, inner packaging, and the item. Keep all packaging until the claim is resolved.
Lost in transit
If tracking shows no movement for 10 business days or the carrier declares the package lost, contact us. For insured orders, we will file the claim with the carrier or insurer and, once the claim is approved, issue a refund or replacement.
Marked delivered but not received
Check with neighbors, building management, and the carrier first. Orders that required a signature and were signed for are considered delivered. For orders without a signature, we will help you file a claim with the carrier, but we are not responsible for packages stolen after the carrier confirms delivery to the correct address. Filing a police report may be required.
Uninsured orders
Uninsured orders ship at the buyer's risk. We will make reasonable efforts with the carrier but cannot refund or replace these orders.
12. Shipping Delays
Delivery times are estimates that begin when the order ships. We are not responsible for carrier delays, weather, holidays, or other events outside our control, and shipping charges are not refunded for carrier delays except where the carrier refunds a guaranteed service.
13. Governing Law
This policy is governed by the laws of the State of Georgia, with venue in Cobb County, Georgia.
14. Contact Us
- Email: info@championsportscards.com
- Phone: (770) 427-2220
- Store: 700 Sandy Plains Rd Ste B6, Marietta, GA 30066
